Job Description
About the job
The 'Associate Center Manager' at CultFit is responsible for customer experience, in-gym center sales, inventory management, customer troubleshooting, and people management.
Key Responsibilities:
1. Responsible for promoting and selling memberships to potential new clients.
2. Walk-ins/trials management.
3. Responsible for achieving the target by driving conversion.
4. Responsible for up-selling.
5. Should maintain a record of every interaction with new users.
6. Should enter all details of customers, and walk-ins on internal tools.
7. Managing center experience and incremental enhancements.
8. Timely opening and closing of the center.
9. Inventory management: Ensure inventory of essentials, supplies, and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels, etc.).
10. Managing classes and workouts.
11. Ensuring the punctuality of trainers and classes.
12. Handle issues concerning attendance, equipment, and space availability.
13. Customer interactions and troubleshooting.
14. Interact with walk-ins and prospective clients.
15. Improving member attendance through meet and greet, familiarity building, and creating a welcoming atmosphere.
16. Take feedback from members and partners about classes and document the same.
17. Handle issues that may lead to consumer experience during or pre/post-class
18. Center facility audits and inputs.
19. Ensure that we do daily audits of the center and facility including all supplies and essentials.
Kindly ensure you are prepared with below for your interview:
1. Read the job description thoroughly;
2. Install the Cult.fit app
3. Read about the company Cult.fit (https://www.cult.fit/)
4. Read about fitness and learn/prepare- basics of sales and customer handling
5. Dress up formally only
Other details::
Work from office
Qualification- Graduation/diploma/certificate
No. working days - 6
Week off 1 - rotational
Shift timings are rotational shifts:
Split Shift - 5:30 AM to 10 AM (Break - can go to Home ) 5 PM to 10 PM
Compensation details: It differs as per the center that we are hiring, But it will be in between 3 LPA i.e. 22500 after a deduction of 10% TDS. Other than this You will get incentives in between 6 - 10K that will depend upon the performance (sales) that you have done.
Skill(s) required :
Effective CommunicationOperationsSales
Salary :
Annual CTC: ₹ 3,00,000 /year
Perks :
Free snacks & beveragesHealth Insurance
Number of openings
15
Apply immedietedly and be an early applicant