L2 Desktop Support Engineer job in Gurgaon, Other City(s) in Himachal Pradesh, Mysore by TVS Electronics for 3 - 5 Years Experience

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• Hands on experience with Windows domain environment

• Excellent problem solving and multi-tasking

• Address user tickets regarding hardware, software, and networking issues

• Ability to perform remote troubleshooting and provide clear instructions

• Install and configure computer hardware, software, networks and applications

• Continuously monitor and maintain systems and networks

• Respond to technical support calls from other staff members or clients and communicate how to resolve issues

• Diagnose and troubleshoot system and network problems, software faults or hardware complications

• Support the roll-out of new applications

• Keep a record of issues, along with solutions, to refer back to in future instances

Employment Type: Full Time, Permanent

Role Category: IT Support

Education

UG: Any Graduate, B.Tech/B.E. in Any Specialization

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Job Type: Full Time
Industry: IT-Software/Software Services
Function : IT Software
Key Skills: OS Installation Troubleshooting Active Directory windows domain environment network issues Ticketing Tools Domain Environment

TVS Electronics
TVS Electronics is an Indian multinational electronics company, headquartered in Chennai. TVS Electronics designs, manufactures and distributes IT products, dot matrix printers, point of sale terminals, printer supplies, keyboards, mobiles, mouse, uninterruptible power supplies, and set top boxes. TVS Electronics was established in 1986 and is a part of the TVS Group.