Job Description
1. Responsible for the operations metrics of the branch.
2. Take care of shipments received and shipments outward.
3. Delivering shipments on me to the customers.
4. Ensures quality check of all shipments/bags and ensure zero missing shipments with
value and count.
5. Preparaon of various MIS reports like Inbound, outbound, RTO and aging reports.
6. Responsible to arrange maximum deliveries within TAT.
7. Responsible for decreasing aging of the shipments.
8. Monitor the NDR/RTO and finding soluons for reducing monthly NDR & RTO %.
9. Handling a team of delivery boys if required.
10. Need to go to field for shipment delivery, whenever required.
11.Managing COD and sharing reports to the management.
12. Hiring and training the support team whenever required.
Skillsets:
1. Good knowledge of excel.
2. Regional Language fluency is Must.
3. Need local guy only.
Role: Service Delivery - Other
Industry Type: Courier / Logistics
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Service Delivery
Education
UG: Any Graduate
PG: Any Postgraduate
Nagaon, Aizawl, Agartala