Job Description

Job Summary:
The Ecommerce Delivery Telecaller is responsible for driving the growth and expansion of the
company's delivery franchise network across assigned regions/territories. This role involves
identifying potential franchisee partners, conducting effective sales presentations, negotiating
franchise agreements, and supporting the successful onboarding and operations of new
franchisees. The ideal candidate should have a proven track record in franchise sales,
exceptional communication and negotiation skills, and a deep understanding of the ecommerce
delivery industry.
Key Responsibilities:
1. Contacting current and potential clients to inform them regarding the product and service.
Answering all queries and questions regarding the company and Service
Understanding customers requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.
Taking and processing orders accurately.
Preserve the companys reputation by handling grievances.
Facilitating companies’ sales by going the extra mile and meeting a sales quota.
Keeping a record of all the sales calls and notes of useful information.
Requirements
1+ years of experience as a telecaller or any similar role.
Proven track record of successfully achieving the sales quota.
Knowledge of computer programs like CRM and telephone systems.
Efficient with English.
Excellent interpersonal and communication skills.
Excellent negotiation skills and the ability to resolve issues.
Languages: English/Hindi/Telgu/Tamil

Role: Channel Partner / Client Relations

Industry Type: Courier / Logistics (Logistics Tech)

Department: Marketing & Communication

Employment Type: Full Time, Permanent

Role Category: Corporate Communication

Education

UG: Any Graduate