Job Description
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate
Role: Telesales
Industry Type: Education / Training
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Identifying cases and forwarding them to the next level
Receiving inbound and making outbound calls through the helpline
Resolving queries and addressing grievances on related issues
Respecting and maintaining confidentiality
Handling sensitive data & making reports
Case history taking