Branch Manager - Microfinance

4 - 6 years

Overview :
Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his / her branch on people metrics and drive all compliances as required for the branch
Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
Ensure execution of the defined activity plan for customer visits by the team during the day
Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model
Track and facilitate disbursements as planned for the day and month
Ensure 100% compliance of all business policies and SOPs for the branch
Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location
Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
Ensuring critical parameters like lead to login are executed as per matrix .
Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively

Major Challenges
Employee Attrition
Portfolio quality and monitoring, manage portfolio as per defined targets
Compliance on all business parameters, zero audit findings for the branch Required Qualifications and Experience
a) Qualifications:
Graduation
b) Work Experience:
4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager

Role: Branch Manager

Industry Type: Financial Services

Department: BFSI, Investments & Trading

Employment Type: Full Time, Permanent

Role Category: General Insurance

Education

UG: Any Graduate

PG: Any Postgraduate

Job Information

Job Type: Full Time
Industry: Insurance
Function : Finance/Banking/Insurance
Key Skills: Administration Matrix MIN Compliance Microfinance Management MonitoringSupervisionAuditing

About Company

Bajaj Finserv Ltd.
Founded in April 2007, Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad categories- lending, insurance and wealth advisory. With 24 products spread across 12 product lines, were one of the fastest growing and most diversified NBFCs in India. Our footprint spans the length and breadth of India.