Job Description

Tech Mahindra is giving job opportunities for Customer Care Associates for Voice Process ( Complete Work From Home Model)

Interview Mode : Telephonic

Designation : Associate Customer Support

Qualification Required : Graduate / Post Graduate / Under-Graduate

Experience Required : Fresher and Experienced both can apply Skills Required : Good Communication skills + Basic Computer knowledge Should have a Desktop or a Laptop, Broadband / Wi-Fi / Windows 10 / Noise cancellation Headset

Salary Offered : 1.77 LPA - 2.15 LPA + Excellent Incentives

Job Roles & Responsibilities :

We are hiring for the Customer Support Associate position wherein your Roles & Responsibilities would include answering premium Customer queries via Calls/ E-mail/ Chat channel & resolving the issues of the customers related to the Non- Technical Products and service Answering premium customer queries via Voice / Chat channel.

Establish relationship and trust with customer by ensuring qualitative service.

We follow a 6 Days working culture and are strictly looking forward to hire people who are comfortable working in Rotational Shifts i.e. Day/ Mid- Day or Night shifts.

What makes you eligible?

If you meet the below mentioned parameters:

Candidate should have laptop or Desktop (Anyone)

Candidate should have noise cancellation headset

Candidate should have Wifi Broadband (Anyone)

Candidate should have WINDOWS 10 Genuine

Candidate should have 64 Bit in Laptop or Desktop

Candidate should have complete DOB in Adhar Card

Qualification Required: Minimum 12th or 10th +3 Years Diploma Fluency in English and Hindi

Basic Computer Knowledge

Interview Timings: 10AM- 6PM

Reference/ Concerned Person: