Job Description

Phone Banking is a low cost, Direct banking Channel of  Bank providing uniform and consistently high standards of service delivery across the units.

The scope of the channel covers servicing of all Retail Liability, Credit Cards, Assets' (EMI based loans) & Demat, Mutual Funds and Hot listing desk customers and cross-selling of all Asset products, TPP products, Card products, and Fixed Deposits

Broad Job Roles and Responsibilities

Handling of inbound calls received from customers inquiring on their account, Credit Card, product or process related information.

Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards. Meet productivity standards .

Revenue generation through cross selling of the Banks products identified for cross-sell.

Compensation: Gross Salary Rs. 11000/- to 20000/- Per Month + attractive incentive.

Industry:Banking / Financial Services / Broking.

Role:PHONE BANKING Executive/Officer.

Eligibility Criteria

 •              Graduate in any stream from a recognized University

•               Good Communications skills with Fluency in English

•               Computer Literacy

 Work Location:   KOLKATA

JOB INTERVIEW VENUS  .

PATCHY FUTURE SUCCESS FACILITATING (P) LTD.