Ensure the proper and timely movement of freight and information while providing an exceptional customer service within the Ocean Export/Import Documentation.
Coordinate with the supplier and CHA.
Providing documents to CHA and arranging Checklist.
Handle pre- and post-shipment documents.
Interact with our customers in arranging their international shipments, pro-actively monitor shipment in-transit and keep customer appraised with regards to arrival times, delays or transit.
issues and help to ensure we meet or exceed customer expectations at all times.
Ensure all documentation is supplied in a timely manner to Shipping line/Customer.
Good Communicate to Supplier with Mail and Personal contact.
Set goals and meet with operations lead, supervisor, or manager to discuss progress Roles.
Understand departmental process flow, constantly looking for areas of improved efficiency.
Ensure accurate and timely data entry into operating systems, as per the operating process standards.
Delhi/ NCR