Job Description
Role : Production Support
Job Description
- 5+ years of prior development/operations experience
- Experience in managing and handling a support team
- Experience in managing High Availability Services
- Experience in setting up monitoring
- A thorough understanding of life cycle of application support such as incident, problem management etc
- Hands on experience managing Nginx, JBoss, MySQL database, SSL etc.
- Good Linux knowledge
- Good technical knowledge on managing Portal/API based services
- Ability to communicate professionally both internally and externally with individuals at various levels of an organization
- Ability to work independently with minimal guidance in a highly collaborative, team-based environment
- Strong written, verbal communication and presentation skills
- Experience in analysing issues and troubleshoot potential problems and suggest solutions
- Ability to respond to the issues in timely fashion
- Ability to Identify solution gaps after gathering customers issues and communicate back to Product Management
Qualification: B.Sc./B.E./B.Tech. in CS/ IT/ ECE/ EEE, MCA, M.Sc. CS/IT fulltime course from a reputed institute with a good academic track record.
[Note: This is a Rotational shift )
Job Location : Mumbai-BKC