Job Description
Job title:
Position Brief & Process Summary
- Indexing refers to the filing of documents on the system. The core function of the process is to ensure that the documents are stored against the correct group and membership number, the correct document type is selected and where appropriate work packets are distributed to the correct queue on the system.
Key Accountabilities
- Deliver numbers (SLA parameters) as defined Adhere to the quality standards task execution meet productivity and quality targets suggest and implement process improvement ideas
Qualifications
- Any Graduate (Masters not eligible)
Specific position related experience
- Insurance Indexing knowledge will be preferred
Specific Knowledge required
- Basic computer skills and MS office skills
- Insurance Indexing knowledge will be preferred
- Typing skills
Roles and Responsibilities -
Non Voice/ Back Office
Shift Timing: US Shift (Night Shift)