Job Description
Qualification Graduation is must.
Role description To handle incoming calls and make outgoing calls for new business like- Domains, email, hosting, VPS and SSL.
Responsible to achieve the Quarterly as well monthly targets.
Maintained regular interaction with customers with regards to account management and creation of new accounts.
Feedback session to improve their drawbacks and to bring the best quality work from them.
Working as Key Account Manager for our old and new clients and also responsible for cross sell, up sell and renewal of their services.
Taking care of trouble tickets raised by clients and resolving their queries through coordination with internal departments like technical support, billing, accounts, systems, and product development.
Key Skills Work perfectionist, dedicated and Goal oriented
Love to learn about new industry and their products and services
Good to Have Candidate should be open to work in shifts.
General Traits The incumbent should display following traits: