Job Description
Pay :
-
₹1,14,000 - ₹2,28,000 a year
Job type :
Shift and schedule :
Location:
Samta, Vadodara, Gujarat
Benefits:
Pulled from the full job description
- Cell phone reimbursement
- Provident Fund
Job Details:
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Job Types: Full-time, Permanent
Pay: ₹114,000.00 - ₹228,000.00 per year
Benefits:
- Cell phone reimbursement
- Provident Fund
Schedule:
Experience:
- retail account management: 1 year (Required)
Work Location: In person
Other City(s) in Gujrat, Vadodara