Job Description

Who you'll work with

You will be based in Chennai and will be part of the Global Shared Services team.
What you'll do

You will be responsible for a variety of activities related to auditing expense reimbursements and timesheet processing. In this role you will supervise a team of 10-20 members and will be accountable for achieving operational targets agreed with offices and regional CFOs. You will do this by complying with policies and procedures and striving for operational excellence.
You will determine a strategy for continuous improvement projects without compromising on controls and compliance. You will regularly analyze the process, identify improvement areas, and recommend new ideas to improve the overall process and thereby improving customer satisfaction.
You will partner with functional leadership to identify issues, gather necessary information, use the right information for solving problems, and come up with practical solutions. You will ensure policy changes, business process documentations, and Standard Operating Procedures (SOPs) are updated regularly.

You will be responsible for assessing the team members performance objectively and will identify the training needs to continue to develop their skills. You will facilitate and impart functional training for team members.
Qualifications

• Master's degree in Commerce or Business Administration or at least a Bachelors degree in Finance/Accounting
• 10+ years of experience with 3 - 5 years in leading a team of 15-20 members in a multinational shared services environment
• Exposure to managing global clients
• Outstanding attention to detail, problem-solving, and analytical skills
• Expert level proficiency in Microsoft Excel
• Ability to work independently and effectively in a fast-paced environment with tight deadlines
• Understands continuous improvement concepts and capable of driving it
• Hands on experience in change management / process excellence