Manager - Learning & Development job in Mumbai by PVR Cinemas for 6 - 9 Years Experience

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Roles and Responsibilities

Be a subject matter expert w.r.t Cinema operations
Responsible for managing training delivery at the cinemas at par with organizational expectations and annual strategic plan
Evaluate/Analyze & identify training needs using VOC, audit data, MIS, Management feedback, site visits etc.
Design and develop the training programs for execution in the cinemas with lesson plans
Planning and assessment of training programs being carried out in the cinemas
Travel to review and monitor all training activities in the cinemas
Monitor status of monthly / quarterly / annual training programs and pending nominations. Highlight non-adherence and risk items
Review existing new hire certification / re-certification processes frequently and measure effectiveness
Research, experiment & innovate new processes / systems to continuously improve training function
Conduct audits in order to check training efficacy and SOP process gaps
Liaise with third party vendors for execution and monitoring of training activities
Analyze training audit reports/scores in order to identify training gaps
Design and / or execute cinema opening trainings
Support hiring team in the Cinema team selection process ESP/EH/GRA/GRE/DO
Takes ownership of the training taking a leadership role from conception to completion.

Desired Candidate Profile

*Preferred Experience - Training functional experience of minimum 6 to 9 years

*Preferred Industry - Retail, Entertainment, Hospitality

PVR Cinemas
PVR, a pioneer and a trailblazer in Multiplex development in India, is the largest cinema exhibition player in the country today. The company began its commercial operations in June 1997 with the launch of PVR Anupam in Saket, India's first multiplex. By introducing the multiplex concept in the country PVR Cinemas brought in a whole new paradigm shift to cinema viewing experience, high class seating, state of the art screens and audio visual systems. This catapulted the company to command a significant presence in New Delhi, NCR & Bangalore, Indore, Lucknow, Aurangabad, Mumbai making it the largest cinema exhibition chain in the country.

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