Customer Support Executive
LetsShave.com
- 3 Years - 5 Years
- As per industry standard
- Chandigarh
Job Description
Careers - LetsShaveIndia | Shaving Razors & Shaving Products
Access account and manage orders
Are you inspired to lead, learn, grow and make a difference Take a leap with us
We are a highly motivated team of people just like you with one simple mission - Make Shaving Cheaper & Smarter. We are striving hard in making our awesome razor blades available to everyone in India.
As a young and growing company, it s important to have lets get work done in a smarter way attitude. We are always looking for exceptional people from a variety of academic backgrounds and professions, including social media marketing, order processing, warehouse management, finance and more. At LetsShave.com we offer our employees the opportunity to work with great team members on exciting projects leading to your professional development and personal growth. With amazing team work and humor working at LetsShave.com is real fun.
Experience : 6 months to 3 years
Location : Elante Offices, Chandigarh
Job Description :
This position will work closely on our in - house Website Analysis platforms to ensure that correct data is collected. Create a database schema that represents and support business processes Perform complex diagnosis of problems, providing solutions within area of responsibility, andor through consulting with IT team members to coordinate implementation of fixes and enhancements. This position will require experience in CakePHP 3. CakePHP 2 will be an addon.
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Proficient in CakePHP and should have sound knowledge of AngularJS and Node JS for automation and leveraging NPM for package management
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Understanding the nature of asynchronous programming and its quirks and workarounds
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Strong knowledge of at least one type of RDBMS (MySQL or Postgres)
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Good understanding of code versioning tools, such as Git; ability to find your way around Linux systems
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Experience of task runners like gulp and grunt
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Experience with agile development processes, TDD Test Driven Development process
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Skill in AWS services such as sqs, ses, and others
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Good understanding of DevOps related to AWS infrastructure.
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One should be technically sound and self - motivated to learn and implement new technologies
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- Location : Elante Offices, Chandigarh.
Job Description :
This position will report to the CMO and work with the Creative design head and other team members to assemble and animate assets into a fun and engaging media deliverable.
This position will bring their own creativity and personality to a project but stay within the lines of company needs. Work to make 2D and 3D animations that help to explain key processes, concepts, and products across the company.
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A graphic designer who is well skilled with 2D and 3D motion
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Proficient with Adobe CS6 programs including Photoshop, Illustrator, InDesign, and Dreamweaver or other image editing software
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Comfortable with social media creative sizes (, , Instagram) and should be able to contribute thoughts for fun content creation
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Assemble assets into a 2D animation.
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Work with marketing head to create a sound design.
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Complete revisions in a timely manner.
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Deliver final project to producer on schedule.
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Provide key data to management about the project.
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Attention to detail, a team player, self - motivated, good communication skills both oral and written.
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Compensation: 22,000 Per Month
Experience : Any
Location : Elante Offices, Chandigarh.
Job Description :
Under the direction of CEO and CMO, this role provides a unique opportunity to drive sales through Marketplaces, Email marketing and SMS marketing. This role will be responsible for new product listing set up, assist in inventory management and planning, supply chain logistics, generating sales reporting and analysis, and assisting customer support team.
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Perform item setup for new items on marketplaces: item descriptions, dimensions, pricing, images, advanced content, pricing, images, advanced content
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Maintain website assets such as content, imagery and experience on 3rd party marketplaces
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Provide reporting on sales and analytics to CEO and CMO
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Analyse sales and customer data to evaluate and enhance revenue growth and profitability for existing 3rd party marketplaces as well as evaluating the opportunity to expand to other marketplaces and offline sales
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continuous improvement mind - set to analyse, adjust and improve results.
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Assist customer support team in handling orders related customer service issues. Escalate issues as necessary to get a resolution. Track common issues to improve service in the future.
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Provide recommendations to optimize content and improve consumer experience.
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Qualifications and Skills:
Ability to think critically, analyse information and make actionable recommendations
Highly organized with strong project management skills and the ability to manage multiple projects and deadlines
Customer service experience preferred
Knowledge of social media sites required
Excellent communication skills, both written and oral
Self - motivated with the ability to work both independently and collaboratively
Compensation : 30,000 Per Month
Experience : Any
Location : Elante Offices, Chandigarh.
Job Description :
Handle and respond to customers requests via email, chat or phone to ensure prompt resolutions of the queries resulting in complete satisfaction & acceptance.
Efficiently gather complete information to access and fulfil customer needs
Communicate effectively and professionally in English or in Hindi whatever needed with customers to resolve questions and issues.
Resolves customer inquiries in a timely manner to ensure customer satisfaction.Compensation: 18,000 - PER MONTH
We are looking for a Front - End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UIUX design wireframes to actual code that will produce visual elements of the application. You will work with the UIUX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
Develop new user - facing features
Build reusable code and libraries for future use
Ensure the technical feasibility of UIUX designs
Optimize application for maximum speed and scalability
Assure that all user input is validated before submitting to back - end
Collaborate with other team members and stakeholders
Skills And Qualifications
Proficient understanding of web markup, including HTML5, CSS3
Basic understanding of server - side CSS pre - processing platforms, such as LESS and SASS
Proficient understanding of client - side scripting and JavaScript frameworks, including jQuery
Note: Every front - end developer is expected to have a proficient knowledge of JavaScript, while most front - end developers should know jQuery.
Good understanding of {{Depending on the specific case, a developer should have the knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.}}
Good understanding of asynchronous request handling, partial page updates, and AJAX
Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.We are secured by 128 bit SSL making
your shopping at LetsShave as secureCredit cards, Debit cards & 40+ Netbanking Supported.
*We offer COD without any extra charges.
We can't wait to talk to you. But first, please tell us a bit about yourself.
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- Location : Elante Offices, Chandigarh.
Job Information
- Job Type: Full Time
- Industry: Entertainment/Media
- Function : BPO/ITES/Tele caller/Customer Care
- Qulification: 12th, Any Graduate
- Key Skills: Supply chainLinuxConsultingSMSCustomer supportCustomer servicePhotoshopOrder processingAnalyticsLogistics
About Company
- LetsShave.com
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Our focus has always been our high-quality, fair prices and customer satisfaction. We’re proud to continue that tradition with every generation of our blades and handles. We are a highly motivated team of people just like you with one simple mission - Make Shaving Cheaper & Smarter. We are striving hard in making our awesome razor blades available to everyone in India. As a young and growing company, it’s important to have “lets get work done in a smarter way” attitude. We are always looking for exceptional people from a variety of academic backgrounds and professions, including social media marketing, order processing, warehouse management, finance and more. At LetsShave.com we offer our employees the opportunity to work with great team members on exciting projects leading to your professional development and personal growth. With amazing team work and humor working at LetsShave.com is real fun.
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