Job Description
Responsibility (R), Authority (A), and Accountability (AC)
- Working with Barcode application and SAP application support (R)
- Support with development (interface between user and developer) team to customize of Barcode and SAP application(R)
- To troubleshoot application problems and awareness to end-user, also to maintain incident logs.
- Installation & Configuration of Hi-Tech IT equipment like Desktops, Barcode Printer, PDA, Network Printers & Laptops, etc.(R)
- Installing / Configuring E-mail / Web Domains / Anti-Virus Server.(R)
- Installing / Configuring WMS / SAP (R)
- Maintaining equipment physical working status including all IT asset like barcode printer, scanner, desktop, laptop, etc. (R)
- To Manage LAN &Wi-Fi Connectivity for Pune Factory. (R)
- To Manage irrespective of HQ Software Applications troubleshoots and control error handling and user satisfaction. (R)
- To manage and control the procurement of IT Network equipment, Software, and other IT Procurement,
- Understand and implement new technology to benefit Haier and its stakeholders. (R)
- Computer Hardware repair. (R)
- Working with VMWare. (R)
Professional skills Professional Knowledge :
- Sound Knowledge of IT budget preparation, IT strategy, expense control, and Project implementation.
- Sound Knowledge of Barcode application, database (Basic Support), and knowledge of SAP.
- Sound Knowledge of manufacturing industry system and process.
- Sound Knowledge of IT Infrastructure related Technologies, LAN, WAN, IPLC, MPLS, VPN, ISDN PRI, BRI, Internet, Broad Band & Internet VPN Connectivity.
- Sound knowledge Skype for business, video conference, etc.
- Should be good in Report preparation.
- Should able to repair PC/laptop & barcode Printer/ Scanner.
Communication and Negotiation :
- Must have strong communication and training skills and be able to communicate technical information to non-technical users.
Problem Solve ability
- Based on professional knowledge, should be able to guide the team in problem resolution.
- Must identify the problem areas having financial impact and solutions to the management.
4. Performance expectations :
Leadership
Directing,
leading and motivating the workforce,
imparting continuous on-the-job training for accomplishing greater operational effectiveness/efficiency.
Impact on business :
- Company growth and profitability.
- For new project development.
KPI :
1. Responsible for IT budget preparation, IT strategy, and on expense control.
2. Responsible for planning and implementation of IT Project
3. IT Support Software & Hardware
4. IT Expense Analysis and Reduction Innovation
5. Data Security and Effective IT Network.
6. Cost Innovation.
7. User Complaints Rectification with an incident report.
8. Compliance with IT audit activity.
Qualifications :
B.E/ B.Tech/ BCA BSC Computer Bachelors Degree With related ExperienceMajorApplication/ Hardware Support Engineer Experience4-5years.others Infrastructure Management, IT Operations Management, IT Maintenance & Infrastructure Management, Vendor Management, IT Budgeting, IT Strategic Planning.