Job Description
Roles and Responsibilities
- Managing & Responsible for Hyperlocal Stores Operations matrix
- Analyzing store level Weekly/ Monthly Performance
- Ensuring Stores SLAs achievement.
- Ensuring that Store Level CPS Targets are achieved.
- Solving day to day operational issues with stores and 3PL
- Identifying improvement areas, performing RCA and strategizing mitigation Plan
- Ensuring Inventory Hygiene & losses Reco with necessary documents & data
- Daily reports of the store to higher management
- Resolving cash reconciliation pendency at the store Level with 3PL Management Team
- Handling Customer Escalation Issue, RCA
- Attendance off roles, rosters, hiring to be maintained.
- Managing/building stakeholder relationship
- Build pipelines by grooming the team and preparing them for the next level.
- Ensuring Availability & management of all store assets & Bags/ POS Machines/ gel packs etc
Desired Candidate Profile
Candidate preferred from Retail background and should have handled the team of operations executive.
Perks and Benefits
Salary + Medical benefits