Job Description
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
About this role
The purpose of this role is to provide technical expertise to drive the delivery of outcomes as well as coach and lead a team of Software Engineers. Leads a team composed of technical practitioners to plan and design converged technology solutions, providing technical expertise to support. The role is focused on best practices, technology, and delivering business value through high-quality software. Delivers software solutions that provide business value and meet customer requirements, including necessary designs, documentation, automated testing, deployment, and in-life support. As a Software engineering manager, the role will be responsible for managing and monitoring turnkey projects within Field Engineering Systems. Projects range from managing CP-facing systems with high volume and low latency architectures.
Youll have the following responsibilities
• Oversees and guides the design of infrastructure, software, or networks, ensuring a continuous team focus on quality and customer needs.
• Identifies and implements continuous improvement opportunities to enhance the team’s ways of working operations and processes.
• Resolves technical issues raised by the team andor customer and manages escalations as required.
• Delivering software solutions that provide business value and meet customer requirements, including necessary designs, documentation, automated testing, deployment, and in-life support.
• Developing the lifecycle approach selection and limited tailoring, i.e. within a broader programme, or unit approach and practices. Delivering the appropriate level of production and in-life release support to ensure production issues are resolved in a timely and effective manner.
• Driving reuse of technology to ensure efficiency and improve velocity.
• Managing resource allocation, work prioritisation, and budgets. Driving business performance, efficiency, and continuous improvement within the team. Accountable for meeting the TLR TLC plan.
• Delivering organisational health outcomes across the team, including coaching and team development.
• Providing a technical direction and impacts of technical and commercial decisions on wider software lifecycle.
Youll have the following skills & experience
• Stakeholder Management: Develop close relationships with customers, vendors, suppliers, and BT employees at a senior level, confidently present information, and facilitate negotiates. Managing key stakeholders to enable successful software design and delivery.
• Problem Solving: Ability to problem solve for issues that are broader than the delivered software, e.g. Integration, interconnection, and e2e issues in complex integrated stacks. Resolving production issues to fix service P1-4 issues. Problems relating to introducing new technology, and resolving major issues in the platform andor service.
• Change Management: Adapt and change team processes and technical practices in a dynamic and challenging environment in order to improve quality and business value.
• Software Development Concepts: Understands and experienced with the use of a wide range of programming concepts and is also aware of and has applied a range of algorithms.
• Business acumen: Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)
• Commercial & Risk Awareness: Able to understand & evaluate both obvious and subtle commercial risks, especially in relation to a programme. Able to determine the appropriate commercial solutions and responses in highly political and complex situations and ensure that appropriate action is taken.
Experience you would be expected to have
• TLCTLR: Experience in being accountable and able to delivery agreed TLRT: C plans and maintained spend within budget
• Change: Experience in change management in order to deliver change successfully, ensure it is embedded and maintained.