Job Description

Position: Deputy Manager / AM Sales - Parts & Service / After Sales Service
Location: Bangalore / Chennai / Kolkata / Mumbai Location
Educational Requirements:
3 years Diploma / Degree in Mechanical Engineering OR Electrical Engineering.

Roles and Responsibilities

1. Responsible for AMC/AIMC business - AMC is Annual Maintenance Contract and AIMC is All Inclusive Maintenance Contract for both Industrial & compact units
2. Responsible for monthly and yearly business targets of parts and service.
3. Responsible for analysis of customer requirements, understanding of customer needs and making appropriate proposals
4. Responsible for demand planning for spare parts for respective region for proper inventory management.
5. Responsible for parts & Service business negotiation and finalization.
6. He should be responsible for business from Retrofit works.
7. Responsible for SCH : One Time Service Charge (SCH) for Out Of warranty customers
8. He has to assist the regional sales manager in getting the parts business
9. Main responsibility is to sell parts and Service and ensure customer satisfaction, through timely execution of AMC, supply of parts
10. Co-ordination with Regional Service managers for providing AMC service at right time to customers

Desired Candidate Profile

1. He should be a motivated sales professional with good knowledge of parts and Service business and to get more new AMCs
2. He should have 3-12 years of relevant experience in handling parts and Service
3. He should have team handling experience
4. He should have knowledge of technical specifications & distribution networks
5. He should have good communication skills
6. He should be ready to travel domestic at short notice

Key Managerial Skills : "Customer Engagement", Eye for business opportunities, Peer relationship management

Key Behavioral Skills : Innovation, Teamwork, Networking with people and Good Communication