Job Description
We are looking for an Offer - Customer Support in our RSD Department at Vadilal Icecreams
Qualification: Graduate
Experience: 2+ years
Location: Ahmedabad.
Role & Responsibilities:
Coordination
Coordination with System/Software developer for Routine Operations
Tickets MIS
Ticket generations and Follow up with Software Developer
Follow up with Developer
Bug Findings, Log report Creation and Follow up with Developer for resolutions
Service Support
IT And Application - Support to Users
Training
Application Roll Out to users by Providing Training & Functions usage
New Development
New Development requirements on basis of feedback and to coordinate with Developer for the same
Data Management
Maintaining of The DATA in Applications
MIS Report
Mis Reports & Circulations of Reports as on when required.