Job Description

Roles and Responsibilities

Leena AI is looking for a Conversational UI/UX Designer who can design the conversational AI UX/UI.

Responsibilities:
• We are seeking an AI Chatbot Conversation Designer to develop digital text
• applications for our clients including SMS, Webchat, WhatsApp, and more.
• Lead designer to create consumer-facing Intelligent Virtual Agents that are
• channel-customized across Chat, Messaging, SMS, etc.
• Translate customer needs into UX/UI that enables the ability to deliver
• personalized and contextual information in real-time.
• Liaison between customer applications team, bot management, and solutions to
• ensure intelligent and intuitive conversations.
• Spearhead copywriting of a new language, rewriting existing language (i.e. FAQ,
• SOPs), creative conception, and overall content library management.
• Develop mockups, flows, redlining, and all other creative proto-typing-related
• items.
• Work closely with engineering and technology partners to assess use cases –
• including the context, the topics, and the types of questions and implement the
• “intents” that define the conversation interaction – along with the associated
• “utterances” “entities” “business rules” and so forth.

Requirements:
• 2+ years of experience in developing chatbot solutions
• Excellent written and verbal communication skills and the ability to work fast
• Ability to learn new systems quickly and effectively
• Experience with web service APIs (SOAP, POX, REST, etc.)
• Ability to quickly analyze complex systems and solve problems

Location: Mumbai, Delhi/NCR, Chennai, India, Pune, Jaipur, Mohali, Chandigarh, Bangalore, Noida, Gurgaon, Hyderabad