Job Description

Job Location - Hyderabad

Qualification -

• Graduate / Post Graduate
• Experience in working for leading BPOs mandatory
• Transitions experience must
• Project Management Certification preferred (Prince2, PMP, Agile)

Solution:

• Work with multiple internal stakeholders while responding to RFI/RFP from Outsourcing Solution / Transition perspective
• Provide support to the Sales Teams in drafting client solutions
• Lead transition solution exercise for new client engagements
• Work on multiple client deals at the same time
• Participate in remote and onsite Due Diligence exercises to understand client processes and requirements in order to draft outsourcing solutions

Transition:

• Work as the Transition Lead for outsourcing engagements
• Manage internal/external client relationships during various stages of the transition
• Follow the Transition Methodology to successfully transition projects within the agreed timelines
• Put together detailed Transition Plans and ensure successful execution as per the timelines
• Manage multiple transitions at the same time
• Client Relationship management
• Work on drafting the Statement of Work for relevant sections
• Project Reporting to internal and external stakeholders
• Understand transformation basics, tools and accelerators, robotic process automation essentials

Others:

• Act as a Transitions Subject Matter Expert (SME) while designing client solutions and process re-engineering exercises.
• Participate in early Transformation/Re-engineering projects as required
• Provide guidance and support to Transition teams on how to exceed client expectations

Technical Skills (Tools, Technical Knowledge, Certifications etc.):

• US Insurance domain knowledge preferred
• Strong in MS PowerPoint and MS Excel Skills required. MS Project knowledge preferred
• Strong Project and process management experience at managerial level in Outsourcing environment
• Experience with process improvement methodologies (e.g. Six Sigma) desirable

Kindly share your updated resume along with below required details at sweta.singh6@cognizant.com

1. Total Years of Core Transitions Experience

2. Total Number of FTEs Transitioned in the capacity of Transition Lead or Transition Manager

3. Number of onsite due diligence performed (how many times)

4. Number of remote due diligence performed (how many times)

5. Which all countries travelled to for transitions (Due diligence, knowledge transfer, sales support)

6. Active visas for which all countries available?

7. How many transition resources currently reporting?

8. Total Work Experience

9. Current CTC

10. Expected CTC

11. Notice Period

12. Current Location & Preferred Location

Thanks & Regards

Cognizant HR