Job Description
Role
- Oversee the operations of various assigned departments of publications like stores, ordering, purchase etc.
- Plan for implementation of various activities of the department to achieve the overall goal of the departments
- Plan for future developments and continuous improvements in operations.
- Motivate and lead a team to meet current and future requirements
- Get work done as per norms, from all the departments/section-Heads reporting so as to run the affairs of the Publication Smoothly
- Look into the various new modes of business channels and their utility to enhance our sales and reach to the masses./devotees.
Job responsibilities
- Plan and implement policies in the areas of ordering (both offline and on line), Purchase, order execution and customer service.
- Coordinate actions and ensure implementation of policies and programmes as devised by the CEO/COO of the Mission from time to time.
- Plan for the future infrastructural requirements especially in areas such as customer service, distribution management, inventory control, IT support etc.
- Be a part of the leadership team of the COO in planning for improvements for the future
- To have effective control over the work being done at various sections through the section-heads in a disciplined mannaer.
- To get work done with the help of minimum of the sanctioned manpower for the department.
- To give scope to the, man management skills, individual abilities, and interest in computer/software usage, while developing manpower for the future.
- To develop multiple skills in individuals so that they become more useful to the organisation in the given work situation.
Qualifications and experience
Must have at least 10 years experience in supervising operations in mid/large organisation. Should have experience in handling the commercial operations and be familiar with market dynamics, distributions channels, pricing,.
Proven ability to motivate and successfully lead a team is essential. He/she should be a person with good networking skills. Those who have experience with eminent book publishers or Book Publishing and Marketing companies, will have distinct advantage.
Key Deliverables
- Ensure delivery of all orders in time and in a proper way
- Develop and oversee systems to keep continuous improvement in operations.
- Develop methodology to increase reach of our products and receipts
- Manage collections in keeping with credit terms
- Ensure contacts with centres and branches of the Mission and support them in their activities of publications.
- Motivate the members and build successful teams to carry out the objectives set.
- Work with the other members of the leadership team in a cooperative manner and build a positive culture in the organisation.