Job Description

Roles and Responsibilities

• Responsible for the day to day running of the BU, maintaining standards, ensuring legal compliance checks on pricing etc.
• Assist in cashier training and provide support to cashiers where required.
• Ensure achievement of sales targets which have been set for the department/s and provide input when deciding the targets.
• Continually monitor the achievement of sales targets and take corrective measures where required.
• Provide clarity progress towards targets by communicating to the team the department, store and overall regional performance.
• Ensure minimization of shrinkage levels in the department, training the teams on how to handle merchandise and protect stock.
• Role model the highest standards of customer service with the team.
• Understand customer needs and build a rapport with customers.
• Manage customer complaints and queries resolving them to the best of your ability.
• Ensure visual merchandising guidelines are adhered to and standards and maintained in the department/s provide feedback to visual merchandisers.
• Execute all operational procedures effectively
• Audit the department/s for achieving standards in fitting rooms and housekeeping, till areas etc.
• Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
• Ensure adequate learning and development of the team through on-the-job training, VM training, product training etc.
• Ensure clarity of roles by dividing responsibilities between team members.
• Develop team members by providing timely and constructive feedback to help team members identify their strengths and weaknesses.
• Motivate teams to drive sales and adhere to processes.

Desired Candidate Profile

• Superior understanding of Indian retailing and global trends.
• Excellent in communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines

Perks and Benefits

Lucrative Incentive Plans ,Group Mediclaim Policy, Group Accidental Policy