Job Description
This is an exciting opportunity for a skilled systems engineer to work in a fast-paced environment with leading-edge technology (EMC, NetApp, UCS, Citrix, VMware, Chef, Jenkins, Jira, Amazon Web Services) and be part of a dynamic team.
Wed like to meet you if you:
Are a self-starter
Have strong problem-solving skills
Maintain a positive attitude
Are professional and possess excellent interpersonal and written communication skills
Are passionate about technology
Have the desire and ability to learn new things fast
Have the ability to think on your feet
Want to be part of an efficient and effective team
Display an ownership attitude and drive initiatives to completion
Are a team player that recognizes the bigger picture and understands the value of teamwork
Responsibilities
Install, configure and manage Microsoft technologies and infrastructure
Install, configure and manage performance monitoring technologies and infrastructure
Monitor and maintain the infrastructure to ensure its secure and up-to-date with the latest security patches
Document system configurations, technical diagrams, and standard operating procedures
Automate via scripting and other tools to gain efficiencies and reduce opportunities for human error
Partner with business and technology subject-matter experts to elicit and translate business requirements into technological solutions
Respond to escalated requests for technical assistance
Coordinate/communicate with various teams on project status/tasks and escalation
Advise and make recommendations to management concerning infrastructure and related issues
Automate via scripting and other tools to gain efficiencies and reduce opportunities for human error
Remain current on emerging technologies, tools, techniques and methodologies
Perform scheduled maintenance and provide support outside of normal working hours
Education and Experience Requirements
Associate or Bachelors Degree in computer related fields, technical certifications related to responsibilities, or equivalent professional experience
Minimum of five (5) years of hands on experience installing, configuring, and troubleshooting Microsoft technologies
Minimum of two (2) years of hands on experience installing, configuring, and troubleshooting performance monitoring technologies, such as SolarWinds
Strong experience with Microsoft Windows Server, Active Directory, IIS, and other Microsoft technologies
Experience scripting and automating with industry-standard tools such as PowerShell, Chef, and Jenkins
Experience working in an environment where availability, scalability, security, compliance, process, change management, and documentation are operating imperatives
Excellent communication skills, written and verbal, including experience with technical documentation
Experience in deployment strategies for new technologies within a geographically diverse environment
Experience supporting complex solutions
Experience supporting and running production 24x7 client-facing environments
Experience with Microsoft SQL databases
Experience with hosted/cloud-based solutions preferred
Microsoft certifications preferred
SolarWinds certifications preferred