Job Description

Roles and Responsibilities

Lead a team of market research & operations professional

Plan, execute and monitor all projects

Manpower sourcing, engagement, and retention

Receiving and resolving field escalations, incident reports etc.

Collaborating with other teams and providing support as when required

Planning, evaluating, and optimizing operations to be efficient and cost-effective

Taking care of operations department working, including managing day to day activities of field force

Working on new Projects and developing new business verticals

Desired Candidate Profile

B.E/B. Tech graduates or any other professional course

Excellent language skills in Telugu along with English and Hindi is a must

6+ years of overall experience in Field Operations, Logistics and Service Delivery

2+ years of Team management and leadership experience

Excellent leadership and decision-making skills

Excellent communication skills, both verbal and written

Proficiency in Microsoft Office, with CRM systems, and project management tools

Ability to multitask and work efficiently under pressure

Strong analytical and problem-solving skills

Open to travel pan India, depending on the projects